JessEm Stainless Steel Precision Rulers

1-Year JessEm Limited Warranty

• Coverage: Defects in materials and workmanship for one year from the purchase date. JessEm determines eligibility and will repair or replace covered products at its discretion.
• Proof of purchase: Keep your dated receipt or order confirmation for warranty service.
• Exclusions: Normal wear, misuse, neglect, improper maintenance, modifications, unauthorized repairs, and other exclusions outlined in the product's warranty terms.
• Need help? Contact JessEm directly for warranty service at 1-800-436-6799. Contact JessEm for authorization and shipping instructions before returning a product. TSO can also help with initial troubleshooting and guidance.

View JessEm warranty information

Returns

• Within 30 days: Unused products in original, resellable condition with all original packaging, parts, accessories, and documentation qualify for a full merchandise refund.
• 31–90 days: Returns may be accepted at our discretion and are subject to restocking fees.
• Before sending anything back: Contact us for return authorization.
• Purchased from another retailer? Contact the original seller for returns and refunds.

These return terms apply to purchases on tsoproducts.com. Ordinary return deadlines and unused-condition requirements do not apply to eligible warranty claims.

View full return terms