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Shipping Policy

This page provides details on shipping service levels and promotions, if applicable.

By placing an order with TSO Products through this website you are agreeing to the terms below.  

Delivery Terms

Dispatch Time: Orders are processed within 2-3 business days of payment of order. Our warehouse operates Monday-Friday during standard business hours, except on national holidays at which time the warehouse will be closed.

Transit Time: 

  • Standard Orders: Domestic ground shipments are in transit for 2-7 days depending on your distance from our warehouse in Minnesota. Ground shipping carrier options are Flat Rate Shipping, FedEx Ground/Home, UPS Ground, and USPS Priority Mail 
  • Expedited Orders: All orders may qualify for expedited shipping options depending on situational availability, such as USPS Priority, FedEx Express Saver, FedEx 2nd Day, and FedEx Standard Overnight. Our Free Shipping or $9.95 Flat Rate Shipping offers do not apply to orders when any of these expedited shipping options are selected. Selecting an expedited shipping option only expedites your shipping method, not our 2-3 day processing times. Orders are processed in the order they are received.

Shipping Costs

Free Shipping: TSO Products offers free ground shipping to the lower 48 contiguous United States of America for qualifying orders over $299. The required $299 minimum purchase applies to items sold on tsoproducts.com after coupons or discounts and before taxes. The $299 minimum purchase does not include any items canceled or removed from the order.

$9.95 Flat Rate Shipping: TSO Products offers a $9.95 Flat Rate Shipping option to all orders shipping to the lower 48 contiguous United States that do not qualify for free shipping.

Shipping costs are calculated during checkout based on weight, dimensions and destination of the items in the order. Payment for shipping will be collected with the purchase. This price will be the final price for shipping cost to the customer.

Shipping Delivery Dates

All dates provided as Estimated Delivery Dates are subject to change based on delays, inclement weather, accidents, or other unforeseen factors. These dates are estimates and not guarantees, provided in good faith, based on typical shipping times for each unique location and shipping method.

Returns and Warranty Claims

Please visit our Returns Policy page for more information.

TSO Products LLC reserves the right to change or cancel the policies on this page at any time without prior notice.